The main pillar of OFFICINA TECNOLOGICA is the creation of sophisticated solutions that exploit the potential of machine learning and natural language processing (NLP), offering our customers an unprecedented level of support. The company's central mission is to provide customized, highly efficient answers, going beyond the limitations of traditional help desks and call centers.
The business concept is to offer a suite of software products specialized in the processing of natural language and that help companies automate and improve management of their text based data.
E-Plato offers two different but complimentary products.
Heres is a Conversational AI Studio. We develop Conversational Agents and multi-channel and multi-language voice-first experiences that optimize the Business Performances and the Customer Experience.
With our proprietary software and best-of-breed AI technologies we create chatbots and voicebots suitable for every use both in the B2C and the B2B sectors.
Through a dedicated business unit we design and build multimodal conversational experiences for Amazon Alexa and Google Assistant.