
Comuni-Chiamo was established in November 2011 with the aim of improving communications between local councils and their constituents. Comuni-Chiamo is a platform that collects communication reports made through traditional channels (phone, mail, in person) as well as through the web and smartphones.
The information is processed and sent to councils in order to identify the most relevant and frequently recurring problems. The management system is based on a cooperative logic that facilitates coordination and communication within the council. This optimizes problem solving and strengthens the communication channels even after reporting. The platform includes both traditional and non-traditional communication channels, it is easy to manage and provides statistical support to facilitate decision-making.
To date around twenty local councils have adopted our service, and others are in the process of joining.
Comuni-Chiamo is supported by Spinner.